SwanScout wireless chargers are compatible with a wide range of Fitbit and Garmin smartwatches. Please refer to each product page for detailed compatibility. For example, certain chargers support Fitbit Versa / Sense models (e.g., Versa 3/4, Sense/Sense 2), while Garmin versions are designed for Forerunner, Vívoactive, and Fenix series. Always check the product page to confirm your watch model.

All products in this collection are single-watch wireless chargers, designed to charge one smartwatch at a time. For multi-device charging, we recommend using the SwanScout multi-in-one charging station series.

Please make sure the watch is placed in the correct orientation. Some models have directional magnetic alignment, and placing the watch in reverse may cause repulsion or misalignment with the charging coil, preventing charging from starting. Adjusting the position slightly should allow normal charging.

This is normal with magnetic alignment tech: Fitbit Versa/Sense models have specific magnetic polarity on the back—if reversed, like poles repel (like two north magnets). When aligned correctly, it snaps into place for optimal coil alignment and efficient power transfer.

In most cases, you don’t need to remove the strap. However, if your watch uses a thick protective case or metal accessories, we recommend removing them for optimal charging performance.

Wireless charging uses electromagnetic induction—thick cases or metal can disrupt the field, reducing efficiency or causing extra heat. SwanScout chargers are optimized, so most thin cases/silicone bands work fine, but remove for fastest results.

No. All SwanScout wireless chargers include a multi-layer protection system with overheat, overvoltage, and temperature control features, ensuring safe charging and long-term battery health.

Wireless charging generates slightly more heat than wired, but SwanScout's smart temp control plus Fitbit's built-in battery management keeps it safe. It actually helps battery longevity by avoiding port wear from plugs.

SwanScout chargers use magnetic pogo pin contact charging:

• For Fitbit-compatible models: The base has strong magnets and four fixed pins; magnets auto-align the watch back's four contact points, and pins make firm contact to deliver power directly.
• For Garmin-compatible models: Features a 90° rotatable magnetic connector head with spring-loaded pins—rotate to match the watch's port position (side/bottom), then magnets hold it while pins connect securely.

This provides stable, fast charging without port wear from traditional plugs.

Yes, primarily by safeguarding the charging port and ensuring stable charging, which indirectly supports battery longevity.

Repeated plugging and unplugging in wired charging often causes port oxidation, looseness, or poor contact, leading to interruptions, current instability, or short-circuit risks. These anomalies force the battery management system to intervene frequently, accelerating capacity degradation over time.

SwanScout wireless chargers employ magnetic pogo pin technology (four pins for Fitbit, rotatable connector for Garmin), eliminating insertion wear. Palladium-plated pins offer superior oxidation resistance and exceed 50,000 contact cycles—far surpassing the 5,000–10,000 cycles of standard USB ports—resulting in near-zero port degradation. This consistent and uniform charging minimizes anomalies, complementing Fitbit and Garmin's battery management systems to promote longer-term battery health and slower capacity fade.